Terms & Conditions - A Taste of Goodness

1. TERMS & CONDITIONS

By using this website, you agree to the following terms. Our sauces are currently available for online purchase within the Republic of Ireland only. We aim to ensure all product descriptions, images, and prices are accurate, but small variations may occur. Allergen information is provided for each product, and it is the customer’s responsibility to review this before purchase.

Orders are processed and shipped as quickly as possible, but delivery times can vary. We cannot accept returns of opened or used products for food safety reasons. Refunds or replacements are only available for damaged or faulty items reported promptly with proof of issue.

All images, designs, and written content on this website are Taste of Goodness’ property and may not be copied, used, or reproduced without our written permission.

We may update these terms from time to time, and continued use of the site means you accept any changes.

2. PRIVACY POLICY

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

Information we collect:

– Name, address, email, phone number, and payment details when you place an order

– Non-identifiable browsing data to help us improve our website

How we use your information:

– To process and deliver your orders

– To communicate with you about purchases or enquiries

– To improve our products and services

– To send marketing updates where you have given consent

Data protection:

We comply with the General Data Protection Regulation (GDPR). Your data will never be sold to third parties and is only shared with trusted service providers (e.g., payment processors, couriers) when necessary to fulfil your order.

Data retention:

We keep your information only as long as needed to provide services and meet legal obligations.

Your rights:

You may access, update, or delete your data at any time and can withdraw marketing consent whenever you choose.

Cookies:

Our site may use cookies to improve your browsing experience. You can disable cookies in your browser, but this may affect functionality.

3. RETURNS & REFUND POLICY

Returns:

Due to food safety regulations, we cannot accept returns of opened or used products. Please inspect your order carefully upon delivery.

Refunds and replacements:

If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with your order number and clear photo evidence. Approved claims will receive either a refund to the original payment method or a replacement at no extra cost.

Cancellations:

If you need to cancel your order, please contact us immediately. Orders already dispatched cannot be cancelled.

Contact us:

For any questions about these policies or your order, please contact us.

Email: info@naturesoils.ie

Phone: 0567758200